CAll Us: +1 845-618-6499 Live Chat Submit Ticket


Registering with us or subscribing to VpsMart’s service means you agree to our refund policy, we have enacted refund policy to provide better user experience, the policy is based on some guidances and information that you should follow. Kindly read it carefully to avoid any issues that may arise. This policy can be changed at any time with or without any notice.

Vpsmart offers 2 (two) days money back guarantee on all its RDP (Remote Desktop) plans, which makes sure that you can test our services without any risk in 2 (two) days, but VpsMart does not offer any kind of refund on dedicated servers

To process the refund for RDP plans, we need a conclusive reason before you ask for refund. The user must have to provide any conclusive reason, we will try to resolve that issue or refund will be issued.

You are no longer guaranteed a refund if you violate any of our Terms of Service, we may still provide a partial refund but we are not obligated to do so if you’ve done something terrible.

Fund available in your client area is not eligible for refund, you can either use it for ordering new services or paying your existing invoices.

Please allow up to 24 hours for the refund to be given, all refunds will be processed via the same payment processor that you’ve used to paid us. In case we are not able to refund any customer’s payment via payment processor due to any reason then refund amount will be posted as funds to customer’s account.